Answer Review – Investigating Incidents

Common mistakes

Go through your answer and see if you made any of these mistakes. If you did, think carefully about why you made them and how you can avoid making them again.

Lack of supporting information

If you’ve just written a generic list of reactive monitoring measures as your answer, you probably won’t do much better than half marks maximum.

To get higher marks, you need to realise that you’d only be awarded one mark for correctly identifying a reactive monitoring measure that could be put in place (such as the number of working days lost due to the accident). But there would potentially be an additional mark available for supplementing that with some supporting information from the scenario (such as the traumatised workers who witnessed the accident needing to take time off).

Limited range of measures covered in the answer

Even though the question restricts you to only commenting on reactive monitoring (i.e., comments around active monitoring won’t gain marks), there’s still a broad range of measures that you could comment on.

Learners that didn’t gain many marks on this question could only comment on three or four monitoring measures.

Here’s a reminder of the question hint…

Reactive monitoring measures are triggered after an event, such as when a worker goes off work due to injury or illness (lost time).

One example of a reactive monitoring measure could be to track the number of days lost due to health and safety-related incidents.

However, it’s important to explain further why this monitoring measure was selected. For instance, in the scenario, traumatised workers witnessed the accident and had to take time off work to recover.

Including this additional information in your answer will help provide a more comprehensive response and demonstrate a higher level of understanding, which can lead to higher marks.

Watch the video for additional assistance with answering this type of question.