Address will not validate

[Phil Hoole]

I am trying to book myself onto your Pool Operator course, but your system will not accept the address I supply. It reports that it is unable to validate the zipcode.

Our postcode changed a while ago (perhaps a year or two) and so I have tried both our current (and valid) postcode as well as our old one. I also tried the postcode with and without a space between the two parts of the code, but again it reports that it is unable to validate the postcode.

I then tried again, while my manager was watching, but now your system is reporting (twice) that it’s an invalid payment method.

[Astrid]

Hi Phil,

Thank you for your message.

Sometimes the bank has a different postcode registered with the card (head office postcode) and that’s why the postcode is not matched.

Please use the “Pay By Invoice” option and I’ll send you an invoice that also comes with a card payment option but is processed by a different software.

Kind regards,

Astrid

[Author]

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