Course link missing

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  • #37343

    Hi, i purchased 1 pool plant course for a member of staff but haven’t received a link. Thanks


    Please go to

    Your Group Management Dashboard can be accessed by clicking on ‘Group Management’ in the navigation menu at the top of the page.

    Click on the ‘Users’ dropdown and select ‘Add one’.

    Insert names and email addresses of all your learners and click the ‘Add & Invite users’ button (you can leave the password fields empty as these will be automatically generated).

    Each person on the list will get an email with the login link and all the information they need to be able to login and begin their course.


    I think I can see you used their email address when buying the course but your name.

    Please email us at with the following detail:

    1. Your name and email address – you will be their group leader

    2. The learner’s name and email address so we can allocate the course to them.

    Kind regards,


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