how to re take exam

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  • #36437
    Brad Shore
    Participant

    Morning,
    One of our users has not made the required pass rate how to we get him to re sit this please.

    #36440
    Astrid
    Participant

    Hi Brad,

    We allow an exam retake. They can attempt the exam 2 weeks after the first go. That is to allow time for revision.

    Please send me their name so I can look into their account and set the date after which they can retake the exam.

    Kind regards,

    Astrid

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