Order cancelled?

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  • #36236
    Lesley Wilde
    Participant

    Hi, I ordered the pool plant course yesterday but it’s saying it was cancelled in my orders? Would you know why? I didn’t cancel it (as far as I’m aware?) lesley

    #36237
    Astrid
    Participant

    Hi Lesley,

    The message I can see says: Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled.

    I think the payment didn’t go through in time.

    Kind regards,

    Astrid

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