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we paid for a course, with the candidate leaving before starting. It appears we have an additional “seat” however it keeps trying to charge me
To allocate the course to someone else, please follow these steps:
1. Go to stockwellsafetylms.com and click on Group Management
2. Tick the box in front of their name
3. Click on Remove User
That seat will then become available to allocate to someone else.
To add a new person, please click on Users and then choose Add One.
Here are the screenshots: https://stockwellsafetylms.com/adding-usersKind regards,
Astrid
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