Astrid

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Viewing 15 posts - 1 through 15 (of 284 total)
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  • in reply to: How to renewal of pool plant #77594
    Astrid
    Participant

    We now have a revalidation course available.

    All you need to do is have a quick read through the course content and complete the end-of-lesson knowledge tests. Once you have completed those, you can progress to the end-of-course exam. We also ask for some evidence that you’ve been involved with the pool plant in the last 3 years. This could be done with a signed statement from your management.

    You need to complete the revalidation course before the certificate expires.

    The cost is £105+vat.

    Pool Plant Operator Revalidation

    in reply to: Access to allocate courses #77542
    Astrid
    Participant

    I’ve sent you an email. Please check your spam folder if it’s not in your inbox.

    in reply to: Course Allocation #76828
    Astrid
    Participant

    Hi, please follow these steps:
    1. Go to https://stockwellsafety.com and choose the course you need.

    2. Add as many seats to your basket as you need and check out

    3. I will approve the order and your Group Management area will become available.

    4. Your Group Management Dashboard can be accessed by clicking on ‘Group Management’ in the navigation menu at the top of the page.
    5. Click on the ‘Users’ dropdown and select ‘Add multiple’.

    6. Insert names and email addresses of all your learners and click the ‘Add & Invite users’ button (you can leave the password fields empty as these will be automatically generated).

    7. Each person on the list will get an email with the login link and all the information they need to be able to login and begin their course.

    in reply to: Certificate for Revalidation #76121
    Astrid
    Participant

    Hi John,

    Please send the manager’s confirmation to info@stockwellsafety.com

    Thanks,
    Astrid

    in reply to: Pool Operator #76120
    Astrid
    Participant

    Hi Nick,

    Those are all online courses: https://stockwellsafety.com/training-courses/pool-plant-courses/

    They are “seats” on online course. You complete the course at your own pace. To see what the course looks like, please follow this link and try the sample lesson: https://stockwellsafetylms.com/courses/pool-plant-operator-online-course/

    in reply to: Renewal Pool Plant Operator #75455
    Astrid
    Participant

    Hi,

    You’d need to retake the full PPO course.

    in reply to: Login Failed #74232
    Astrid
    Participant

    I’ve resent the login details. Our emails probably went to his spam.

    in reply to: Professional Development Evidence #72905
    Astrid
    Participant

    Hi David,

    For the revalidation course, we just ask for a letter from your manager. It can be in any format that they prefer. There’s no standard form for it.

    in reply to: Pool Plant Operator Re-validation #72745
    Astrid
    Participant

    Hi Alex,

    It sounds like a browser issue.
    I’ve marked the first step as completed for you because I can see the old certificate on our system still.

    Astrid
    Participant

    Hi, thanks for reaching out. Looks like some of the topics hadn’t marked as completed. I have updated your progress for you.

    in reply to: Unable to save result data. Error 403 #69749
    Astrid
    Participant

    Hi There,

    I’m sorry you are having problems with the online course today. We are aware of the problem and are working on it.
    We’ll provide an update as soon as possible.

    If your current certificate is about to expire, we can allow an extension.

    Kind regards,
    Astrid

    in reply to: unable to progress #69745
    Astrid
    Participant

    Hi There,

    I’m sorry you are having problems with the online course today. We are aware of the problem and are working on it.
    We’ll provide an update as soon as possible.

    If your current certificate is about to expire, we can allow an extension.

    Kind regards,
    Astrid

    in reply to: Revalidation Checks #69488
    Astrid
    Participant

    Hi John,

    We’ve marked your revalidation course as completed.

    Kind regards,
    Astrid

    in reply to: Videos #69484
    Astrid
    Participant

    Hi Anna,

    Please don’t edit the videos. Just explain as you are filming. We know plantrooms are noisy, but the assessor can usually make out what the learner is saying.

    in reply to: course #69480
    Astrid
    Participant

    Hi Tracy,

    To access the course, please log in with your work email address. Then the course will under Your Courses. I have deleted your second account to avoid confusion.

    Kind regards,
    Astrid

Viewing 15 posts - 1 through 15 (of 284 total)