[Astrid]

Hi Nikolay,

Please email info@stockwellsafety.com with their names so we can remove them.

[Astrid]

Hi Ian,

I’ve added you as a safe sender and have emailed you myself. Hopefully, the email will come through now. info@stockwellsafety.com is the correct email.

[Astrid]

Hi Lewis,

I have reset the assessment for you.

[Astrid]

Hi Byron,

Please ask your General manager or the Assistant General Manager to contact us at info@stockwellsafety.com. We will then send them another exam for you.

Kind regards,

Astrid

[Astrid]

Hi Richard,

I spoke to IOSH yesterday (Tuesday), and they have apologised for the delay. I also received this email last week:
Hi Astrid,

Whilst making changes to our printing process, we’ve encountered technical difficulties that have delayed the processing of our training certificates. We are working through the backlog as a matter of urgency and appreciate your understanding.

Thank you to those who have been in touch with our Customer Service Centre on this matter. We sincerely apologise for the delay in our response and for the inconvenience this issue may have caused you and your customers.

The issue is being rectified and certificates will be in the postal system by the end of next week.

In the meantime, if you have any queries as we complete this process, please email training@iosh.com or call us at 0116 3500 900.

You may experience longer waiting times than usual as our teams are working hard to resolve the issue.

Thank you for your patience and support,

Elena Devereux
Head of Customer Service and Experience

[Astrid]

Hi Juliet,

I’ve just sent it to you via Xero.

Kind regards,

Astrid

[Astrid]

Hi Michael,

Please email me their name and I’ll add them to the new course manually.

Kind regards,

Astrid

[Astrid]

Hi Simon,

We sent you a couple of emails about your videos. They might have gone to spam.

[Astrid]

Hi Mark,

That should not be there. I’ve changed it now so you can carry on with the course.

[Astrid]

Hi Younes,
Thank you for your enquiry.

Our program offers a comprehensive online learning experience, providing you with 24/7 access to a wealth of resources, including an online course, and a hard copy textbook, to help you master the NEBOSH syllabus.

Our program includes expert support from a NEBOSH examiner who will provide feedback on your practice exam questions, helping you identify your strengths and areas for improvement. You’ll also have access to fellow learners for peer-to-peer support and networking opportunities. 

Please go to https://stockwellsafetylms.com/courses/nebosh-international-general-certificate-in-occupational-health-and-safety/ to see what the course looks like.

The cost is £645+vat and covers the online course, hard copy course book, both unit 1 and unit 2 exams, and tutor support. Any exam resits will be charged extra.

We will send you a calendar with exam dates and registration deadlines so you can choose an exam date that suits you when you feel you are ready for the exam
.
Payment Plans:
If you’d like to pay in 6 instalments, simply choose the Pay By Invoice option at the checkout and leave us a note in the Order Notes box.

Best regards,
Astrid

[Astrid]

Hi, I’ve sent you an email.

[Astrid]

Hi Richard,

Sorry about that, it’s very unusual. We’ve still not received it. I have contacted IOSH and they said they are having some printing issues. I will contact them again.

Kind regards,

Astrid

[Astrid]

Hi Stephen,

Please email us his name and we’ll reset his exam. Please email us on info@stockwellsafety.com

[Astrid]

Hi Richard,

Thank you for your message. I’m waiting for the certificate to arrive from IOSH, it’s a hard copy certificate.

As soon as it arrives, I’ll post it to you.

Kind regards,

Astrid

[Astrid]

Hi Gavin,

Please email the PO to us on info@stockwellsafety.com

Your Group Management Dashboard can be accessed by clicking on ‘Group Management’ in the navigation menu at the top of the page.

Click on the ‘Users’ dropdown and select ‘Add multiple’.

Insert names and email addresses of all your learners and click the ‘Add & Invite users’ button (you can leave the password fields empty as these will be automatically generated).

Each person on the list will get an email with the login link and all the information they need to be able to login and begin their course.

[Author]

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