Astrid

Forum Replies Created

Viewing 15 posts - 31 through 45 (of 282 total)
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  • in reply to: Certificate #53342
    Astrid
    Participant

    Hi Richard,

    Thank you for your message. I’m waiting for the certificate to arrive from IOSH, it’s a hard copy certificate.

    As soon as it arrives, I’ll post it to you.

    Kind regards,

    Astrid

    in reply to: Invoice and new learners account #53233
    Astrid
    Participant

    Hi Gavin,

    Please email the PO to us on info@stockwellsafety.com

    Your Group Management Dashboard can be accessed by clicking on ‘Group Management’ in the navigation menu at the top of the page.

    Click on the ‘Users’ dropdown and select ‘Add multiple’.

    Insert names and email addresses of all your learners and click the ‘Add & Invite users’ button (you can leave the password fields empty as these will be automatically generated).

    Each person on the list will get an email with the login link and all the information they need to be able to login and begin their course.

    in reply to: The first assessment is not opening #53134
    Astrid
    Participant

    Hi Anthony,

    Sunds like you might be using Internet Explorer. Please try a different browser.

    in reply to: change of learner #52570
    Astrid
    Participant

    Hi Gavin, Please email us the leaner name and email address. Our email is info@stockwellsafety.com, I’ll transfer the course over to them then.

    Kind regards,

    Astrid

    in reply to: No Certificate Received #52564
    Astrid
    Participant

    Hi Julia,

    I’ve sent you the invoice. As soon as it’s paid, I’ll email the certificate.

    in reply to: unable to progress on course #52428
    Astrid
    Participant

    Hi Sam,

    Please complete the Lesson 5 and Lesson 6 knowledge tests before you try the Lesson 7 test.

    Kind regards,

    Astrid

    in reply to: No Certificate Received #52216
    Astrid
    Participant

    Hi Julia,

    The Pool Plant Operator certificates are issued manually unlike the Foundation ones which are created automatically. We can send you a copy but it’s £15+vat per copy.

    Let me know if you would like to proceed.

    Kind regards,

    Astrid

    in reply to: No Certificate Received #52114
    Astrid
    Participant

    Hi Noah,

    Thank you for your email.

    You can now download your certificate. It seems you just hadn’t completed the feedback.

    Kind regards,

    Astrid

    in reply to: No Certificate Received #52094
    Astrid
    Participant

    Hi Julia,

    It was sent to your head office.

    in reply to: Completed showing incomplete #52026
    Astrid
    Participant

    Hi Tom,

    Can you please email me their name so I can look into this for you? Please email info@stockwellsafety.com

    Have they completed the feedback? This could be the missing part.

    in reply to: Work-based Assignments #52020
    Astrid
    Participant

    Hi Adam,

    You have 2 options, if you have someone at your site who is currently PPO qualified, then they can assess you and sign your evidence sheet alongside your management or if there are no qualified people at your site, you can send us videos and we will assess you remotely.

    in reply to: Certificate #51957
    Astrid
    Participant

    Hi Regan Lloyd,

    Your certificate was sent to your line manager who booked you onto the course. We can send you a copy, it’s £15 for an electronic copy. Please email us on info@stockwellsafety.com if you would like to order a replacement.

    Kind regards,
    Astrid

    in reply to: Completed showing incomplete #51915
    Astrid
    Participant

    Hi Tom,

    We have added a practical assessment to the Foundation course. They need to submit the practical assessment and feedback before the course is marked as completed. The practical is just a submission of a signed declaration sheet or videos of daily water tests (chlorine, pH and TDS).

    in reply to: PPO revalidation #51833
    Astrid
    Participant

    Hi Katie,

    It should be under your Group Management. You will have 2 groups under there now. Just click on the Group Name and it will drop down. You can then work on the other group.

    Kind regards,

    Astrid

    in reply to: Nebosh course #51689
    Astrid
    Participant

    Hi Nick, the course is still there. Just go to stockwellsafetylms.com and log in with your work email. Then click on Your Courses.

Viewing 15 posts - 31 through 45 (of 282 total)