Astrid

Forum Replies Created

Viewing 15 posts - 16 through 30 (of 282 total)
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  • in reply to: Reallocate course to other user #66383
    Astrid
    Participant

    Please email us the learners name and email address. You can send then to info@stockwellsafety.com

    in reply to: Work-based Assignments #56283
    Astrid
    Participant

    Hi Josh,

    You can either send us a letter from your manager to confirm you have been involved in the pool plant in the past 3 years or send us pool log sheets. There is a upload button on the course site or you can email them over to info@stockwellsafety.com

    in reply to: Remove user from course #55823
    Astrid
    Participant

    Hi Nikolay,

    Please email info@stockwellsafety.com with their names so we can remove them.

    in reply to: Support Email #55647
    Astrid
    Participant

    Hi Ian,

    I’ve added you as a safe sender and have emailed you myself. Hopefully, the email will come through now. info@stockwellsafety.com is the correct email.

    in reply to: DSE Assessment Retake #55570
    Astrid
    Participant

    Hi Lewis,

    I have reset the assessment for you.

    in reply to: How do i regain access to my course #55388
    Astrid
    Participant

    Hi Byron,

    Please ask your General manager or the Assistant General Manager to contact us at info@stockwellsafety.com. We will then send them another exam for you.

    Kind regards,

    Astrid

    in reply to: Certificate #54877
    Astrid
    Participant

    Hi Richard,

    I spoke to IOSH yesterday (Tuesday), and they have apologised for the delay. I also received this email last week:
    Hi Astrid,

    Whilst making changes to our printing process, we’ve encountered technical difficulties that have delayed the processing of our training certificates. We are working through the backlog as a matter of urgency and appreciate your understanding.

    Thank you to those who have been in touch with our Customer Service Centre on this matter. We sincerely apologise for the delay in our response and for the inconvenience this issue may have caused you and your customers.

    The issue is being rectified and certificates will be in the postal system by the end of next week.

    In the meantime, if you have any queries as we complete this process, please email training@iosh.com or call us at 0116 3500 900.

    You may experience longer waiting times than usual as our teams are working hard to resolve the issue.

    Thank you for your patience and support,

    Elena Devereux
    Head of Customer Service and Experience

    in reply to: copy of my invoice #54824
    Astrid
    Participant

    Hi Juliet,

    I’ve just sent it to you via Xero.

    Kind regards,

    Astrid

    in reply to: Certificate run out #54776
    Astrid
    Participant

    Hi Michael,

    Please email me their name and I’ll add them to the new course manually.

    Kind regards,

    Astrid

    in reply to: Work-based Assignments #54697
    Astrid
    Participant

    Hi Simon,

    We sent you a couple of emails about your videos. They might have gone to spam.

    in reply to: Halfway check-in #54688
    Astrid
    Participant

    Hi Mark,

    That should not be there. I’ve changed it now so you can carry on with the course.

    in reply to: NEBOSH IG CERTIFICATE Fees #54547
    Astrid
    Participant

    Hi Younes,
    Thank you for your enquiry.

    Our program offers a comprehensive online learning experience, providing you with 24/7 access to a wealth of resources, including an online course, and a hard copy textbook, to help you master the NEBOSH syllabus.

    Our program includes expert support from a NEBOSH examiner who will provide feedback on your practice exam questions, helping you identify your strengths and areas for improvement. You’ll also have access to fellow learners for peer-to-peer support and networking opportunities. 

    Please go to https://stockwellsafetylms.com/courses/nebosh-international-general-certificate-in-occupational-health-and-safety/ to see what the course looks like.

    The cost is £645+vat and covers the online course, hard copy course book, both unit 1 and unit 2 exams, and tutor support. Any exam resits will be charged extra.

    We will send you a calendar with exam dates and registration deadlines so you can choose an exam date that suits you when you feel you are ready for the exam
    .
    Payment Plans:
    If you’d like to pay in 6 instalments, simply choose the Pay By Invoice option at the checkout and leave us a note in the Order Notes box.

    Best regards,
    Astrid

    in reply to: Certificate #54457
    Astrid
    Participant

    Hi, I’ve sent you an email.

    in reply to: Certificate #54084
    Astrid
    Participant

    Hi Richard,

    Sorry about that, it’s very unusual. We’ve still not received it. I have contacted IOSH and they said they are having some printing issues. I will contact them again.

    Kind regards,

    Astrid

    in reply to: Pool Plant Foundation Online Course Exam #53962
    Astrid
    Participant

    Hi Stephen,

    Please email us his name and we’ll reset his exam. Please email us on info@stockwellsafety.com

Viewing 15 posts - 16 through 30 (of 282 total)