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Hi Katie,
It should be under your Group Management. You will have 2 groups under there now. Just click on the Group Name and it will drop down. You can then work on the other group.
Kind regards,
Astrid
Hi Nick, the course is still there. Just go to stockwellsafetylms.com and log in with your work email. Then click on Your Courses.
Hi Rick,
You should have received an email from us with instructions on how to allocate the course to Gemma.
To access your course, please click on Your Courses on stockwellsafetylms.com
There should also be an email from us on how to set your password. The email was titled: Your Stockwell Safety LMS account has been created!
Instructions for enrolling learners
Your Group Management Dashboard can be accessed by clicking on ‘Group Management’ in the navigation menu at the top of the page.
Click on the ‘Users’ dropdown and select ‘Add multiple’.
Insert names and email addresses of all your learners and click the ‘Add & Invite users’ button (you can leave the password fields empty as these will be automatically generated).
Each person on the list will get an email with the login link and all the information they need to be able to login and begin their course.
Hi, I’ve corrected it. You can download it again.
Hi Sam,
If it’s 95%, it will mean they are just missing one practical assessment.
If it’s 91% then they have probably not submitted any practicals.
If you click on Detailed course and learner progress reports, then you can search by user and when you click on See More, you’ll be able to see exactly what assessments are missing.
Hi Louise, I’ve changed the name on the account for you.
Hi Gary,
That seat is now available again to allocate to someone else.
Kind regards,
Astrid
Thank you for your message.
To allocate the course to someone else, please follow these steps:
*If the person has already started the course, please let us know and we will reset their account before you remove them.*
1. Go to stockwellsafetylms.com and click on Group Management
2. Tick the box in front of their name
3. Click on Remove User
That seat will then become available to allocate to someone else.
Kind regards,
Astrid
Hi Lorie,
I’ve reset the exam for you.
Kind regards,
AstridHi Paul,
We now have a revalidation course. They should receive an email 3 months before their certificate expires, inviting them to revalidate their course.
The course booking link can be found on your website stockwellsafety.com
Hi Tim,
I’ve reset the course.
Please go to stockwellsafetylms.com, log in, and click on Group Management.
Then click on User and Add one. You can then add the new user as they need their own account linked to their email.
Hi Rachel,
I’ve reset the course. When they log in, please ask them to go to https://stockwellsafetylms.com/my-account-2/edit-account/ to set their name so it will appear correctly on their certificate.
HI Karen,
I can see we emailed it to the person who booked you onto the course back in May. Please check with Valerie or ask her to contact us if she didn’t receive it.
Kind regards,
Astrid
Hi Eileen,
Please go with the Group License option. You can then track his progress. https://stockwellsafetylms.com/product/pool-plant-operator-group-license/
Kind regards,
Astrid